The ongoing cold snap has led to a dramatic increased demand for the Alberta Motor Association (AMA).
As of Tuesday morning, AMA Roadside Assistance's requests for full service – including tow or winch services – are at seven times the normal volume, according to AMA, while requests for light services such as boosts and unlocks are more than four times the normal volume.
“The extreme cold has caused a spike in requests for roadside assistance, with thousands more calls than we typically see this time of year,” said Brandon Klassen, with Automotive Services at AMA, in a company press release.
According to the AMA, these numbers are expected to continue to remain high the longer the extreme cold weather sticks around.
Temperatures are currently -28 C in the Calgary region, though it feels much colder with the wind chill. An extreme cold warning is currently in effect.
AMA's release indicated roadside assistance operators are responding to calls on a priority basis, depending on the severity of the issue. AMA has all available roadside assistance operators on the road, responding to those in most critical need of support first.
“We’re working hard to get to members as quickly and safely as possible,” Klassen said. "While the snow and wind blowing in with the cold temperatures slow down traffic, the added weather conditions also increase the risk faced by workers at the roadside."
Klassen added that anytime motorists see flashing amber, or blue and amber, lights activated on a stopped tow truck, they are reminded to slow down and move over to provide a full lane of clear space.
“We’re asking everyone to please give tow truck operators the space they need to help broken down motorists safely,” he noted.
AMA's tips to drive into the holiday weekend safely during the ongoing cold snap include the following:
- Plug in your vehicle for three to four hours before driving.
- Limit your driving during cold periods and dress for the weather. A quick trip to the grocery store can be dangerous if your vehicle breaks down and you’re left in the cold without proper winter attire.
- Ensure your gas tank is at least half full and your mobile phone is charged, and always carry an emergency roadside kit. This should include things like a blanket, warm clothing, caution triangles, a flashlight, gloves, and a folding shovel (these are available pre-made at AMA).
- Scan the road ahead and maintain a safe following distance that allows for adjustments. When the roads are icy or snowy, this means at least four to six seconds.
- Drive to the weather, keeping in mind that the posted speed limit refers to ideal conditions.
- If you find yourself broken down at the roadside, please get to a warm, safe place as soon as possible.
Current wait times and service alerts across the province are always available at ama.ab.ca/alert
For more information, see this link.
